As a leading enterprise of mahogany furniture, Liantianhong is responsible to the consumers with its three-point advantage of product development, sales and service.
Product responsible
Lian Tianhong's "non-compromising, bargaining on prices" has become the industry benchmark, which has affected a number of companies to imitate. For this reason, Liantianhong has extremely strong "demand" in product quality and production process. The product has no sapwood, real material, no messy patchwork, no fake and genuine, to ensure that all design sizes and shapes are accurate and in place and each connection structure does not cut corners, mahogany furniture only waxed, refused to paint. Direct stores across the country have implemented waxing and maintenance of each piece of mahogany furniture in the store once a week. This cost is as much as 500,000 per month. This behavior in the eyes of other businesses seems to be a part of self-demanding. The production process is completely transparent, and the equipment adopts the most advanced international first-class production levels and high-tech drying machinery and engraving equipment, etc., which is a large-scale operation. Among them, there are as many as 20 drying workshops imported from Germany. This is indeed remarkable in the mahogany industry, which generally lacks drying equipment and most manufacturers do not standardize drying. High-tech drying guarantees every piece of furniture The moisture content of the wood reaches the perfect and harmonious standard, ensuring that the furniture is not easy to crack.
Liantianhong's perfect quality inspection system gives consumers the quality assurance pills. The “Quality Control Department†of the independent quality supervision department has the right to be independent of the factory director in the quality inspection work. Liantianhong has nearly one hundred quality control personnel. After professional training and professional quality, in order to better ensure the quality of products, the quality control department has a quality control branch under each workshop and production process for quality inspection. Through strict quality control, Liantianhong's quality system has been recognized by the global inspection, identification and testing authority SGS Group. Liantianhong obtained the ISO9001: 2008 certification from SGS. This shows that Lian Tianhong's strength in quality supervision cannot be underestimated.
Responsible by sales model
Liantianhong is the only national direct-store model enterprise in the redwood industry. It does not adopt the chain franchise business model that most companies nowadays have to adopt because of their limited strength, thus avoiding dealers arbitrarily raising prices, counterfeiting, damaging customer interests, and damaging The credibility of the Liantianhong brand. The direct sales model ensures that the products produced are all "family", which not only guarantees the supervision of the products at the factory and sales, but also ensures the after-sales tracking service and lifetime maintenance of the products. Standardize market management, unify prices, and enable consumers to "buy a certain amount of money and use a certain amount of guarantee." The Liantianhong brand's measures to control terminal sales ensure product quality and service levels, and allow every consumer to consume with confidence.
The national direct store model is also a strategy and policy for the implementation and popularization of Liantianhong handicrafts and other related products in the country. Emphasizing consumer rights protection through the sale of direct stores, expanding the consumption needs of rosewood, ensuring and improving the consumption of rosewood.
Responsible for superior service
In 2011, the CCP received various forms of voices and suggestions from the people. Among them, one of the main themes of the year is responsible consumption. "Responsible consumption" shows that when customers buy goods, they are also buying the merchant's "responsibility".
The unified sales model of Liantianhong's national direct sales stores determines the professionalism and pertinence of the service. The professionalism is reflected in the quality assurance of the mahogany furniture and the lifetime maintenance of the products sold. On the 15th, 30th, and 3rd month of furniture sales, free on-site waxing maintenance is provided. Liantianhong National Mahogany Furniture Direct Stores are equipped with professional full-time maintenance workers to ensure that consumers no matter where they buy, there are professionals who come to solve furniture maintenance and repairs caused by improper use at any time, and solve worries for customers.
It is not only the price of Liantianhong products, but also the perfect interpretation of Liantianhong product quality and superior service. 315 Liantianhong is responsible for customers without compromise, and safeguards the rights and interests of consumers, which has established the consumer confidence of the majority of mahogany fans.
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