Complaint: Domestic plate has a taste of imported plates without traces: "Smoked eyes" home may have a toxic origin affecting the price of the plate. Recently, the complaints station received the email from the consumer Ms. Wang, Ms. Wang said that she went to the home a month ago. When the city purchased panel furniture, the salesperson asked whether to choose imported or domestic plates.
“Because of the limited time activities on the day, there is no more time to study the difference between domestic and imported plates.†Ms. Wang said in an interview that she had seen this furniture several times before. For the style, color, and the price that the salesperson put forward at the time of consultation, the discounts that can be attended, etc., I decided to buy this furniture at the time of the promotional offer. When I placed the order, I was asked if the plate was to be domestically produced. It is still imported, so Ms. Wang is somewhat overwhelmed.
"At that time, it was considered this way. Since it is a well-known brand of furniture, no matter where the plate is produced, quality and environmental protection are definitely qualified, and the imported plate is more than 2,000 yuan more expensive than the domestic plate. The original price of this cabinet is only 3,000 yuan. After that, Ms. Wang finally decided to choose domestically produced plates, but Ms. Wang always worried about this because of the rush.
Subsequently, the furniture was delivered to Ms. Wang as scheduled, and we followed Ms. Wang to “inspect the goodsâ€. Judging from the taste, the new furniture does exude a taste, but it is lighter and not pungent. The taste in the cabinet is more intense, such as inside the cabinet door and the inside of the drawer is bigger than the outside. Ms. Wang said that she originally planned to put the cabinet in the bedroom, but considering that the cabinet still has a taste, it is still necessary to put the cabinet in the living room to ventilate and let the taste be released.
Ms. Wang wants to know through us. First, is the smell of the new cabinet purchased harmful? Does the “taste†originate from “domestic plates†or “plates� Second, since the plates of the two different origins The prices vary widely, so what is the difference between them? How to choose in the future?
Answering "stinging" to distinguish whether the taste is harmful or not. Zhu Guangyu, deputy general manager of Peugeot Furniture, said that the new furniture will be moved back home. If the taste is irritating, it means that the release of formaldehyde is excessive and needs to be tested. Return or rights protection, etc. The qualified panel furniture will also have a taste when it is just moved home. It is a normal phenomenon. After a month or two of ventilation, the taste will gradually disappear. Li Li, director of sales of Yifeng Furniture, said that the taste of the wood itself and the taste of the glue sealed on the sheet may be the “odor†felt by the consumer. The surface of the furniture can be scrubbed with a wet rag, some volatile substances soluble in water. It will disappear and lighten the taste.
The stability of imported plates is better. The tariffs on imported plates are not high, but the obvious difference is due to the production cost of imported plates. Li Li, director of sales of Yifeng Furniture, further explained that the cost of sheet metal used in Europe is higher than that of domestic boards. In addition, the obvious advantages of imported high-quality plates in Europe are its stability and color style. Now many domestic plate manufacturers are emulating the production and design of European plates, but the stability is always unsatisfactory. For example, Li Li said that many of the plate-type furniture made of domestically produced plates are prone to decolorization under the sun exposure, but the plates imported from Europe are almost impossible to solve due to the process. The poor stability of domestically produced plates is the biggest drawback. The plates produced in the same factory will have different quality due to different batches.
Through identification, most brands that require returns or rights protection have the confidence that consumers can't identify them, and the results are unqualified, we will take full responsibility. Consumers are mostly limited by the destructive testing of panel furniture. Give up testing. It is understood that consumers now want to know whether furniture meets environmental standards, only through indoor air quality testing and furniture destructive testing, and if the pre-indoor indoor air quality testing is not carried out before the furniture arrives at home, it can only choose Destructive testing. Professionals say that for furniture such as bookshelves, consumers can choose the smallest piece of paper for inspection, and the cost will be lower. But for "whole piece" furniture such as bed frames and desks, destructive testing really discourages consumers.
Tips don't be fooled by "E0" and "E1". Many domestic plates are introduced by the sales staff in the furniture store to meet the "E0" standard. In fact, China's environmental protection standard for plates is "E1". The signboard in front of a furniture brand store in the Oriental Homes Octagon Stores, which states that a famous domestic plate is a full E0 environmental standard. However, when asked, the salesperson will flash his words, claiming that “E0†is a European standard and the national standard is “E1â€. The trap for merchants to do this is to improve their environmental protection level from the point of view. They will say “can achieveâ€, “conformityâ€, “according toâ€, etc. In fact, the environmental hardness rating standard for domestic plates is “E1â€, so consumers If you really take "E0" and "E1" to discuss with the business, it is not reasonable.
“Import†may not be better. The general sales staff will introduce the “imported plates†to consumers in general, but they do not know that imports are different. The domestically produced furniture manufacturers choose the origin of imported plates in Europe, Southeast Asia, etc. In comparison, the quality of European-made plates is better. However, consumers still need to understand some simple common sense of imported plates, and understand the brand of some plates to facilitate their choice at the time of purchase.
The use of “100%†will become a conceptual problem of “100%†and “pure†traps. Previously, there have been disputes in solid wood furniture, and it also exists in panel furniture. The amount of use is easily overlooked because it is considered “reasonable†in the minds of consumers, so it is easy to become a trap. Li Li reminds consumers that they must question whether the merchants use 100% of the plates of a certain brand to protect their rights. It is understood that in order to save costs, some furniture manufacturers use some well-known brand plates on the surface to attract consumers. However, for example, the backboard and other parts use other plates to fish in troubled waters and infringe consumer rights.
“Because of the limited time activities on the day, there is no more time to study the difference between domestic and imported plates.†Ms. Wang said in an interview that she had seen this furniture several times before. For the style, color, and the price that the salesperson put forward at the time of consultation, the discounts that can be attended, etc., I decided to buy this furniture at the time of the promotional offer. When I placed the order, I was asked if the plate was to be domestically produced. It is still imported, so Ms. Wang is somewhat overwhelmed.
"At that time, it was considered this way. Since it is a well-known brand of furniture, no matter where the plate is produced, quality and environmental protection are definitely qualified, and the imported plate is more than 2,000 yuan more expensive than the domestic plate. The original price of this cabinet is only 3,000 yuan. After that, Ms. Wang finally decided to choose domestically produced plates, but Ms. Wang always worried about this because of the rush.
Subsequently, the furniture was delivered to Ms. Wang as scheduled, and we followed Ms. Wang to “inspect the goodsâ€. Judging from the taste, the new furniture does exude a taste, but it is lighter and not pungent. The taste in the cabinet is more intense, such as inside the cabinet door and the inside of the drawer is bigger than the outside. Ms. Wang said that she originally planned to put the cabinet in the bedroom, but considering that the cabinet still has a taste, it is still necessary to put the cabinet in the living room to ventilate and let the taste be released.
Ms. Wang wants to know through us. First, is the smell of the new cabinet purchased harmful? Does the “taste†originate from “domestic plates†or “plates� Second, since the plates of the two different origins The prices vary widely, so what is the difference between them? How to choose in the future?
Answering "stinging" to distinguish whether the taste is harmful or not. Zhu Guangyu, deputy general manager of Peugeot Furniture, said that the new furniture will be moved back home. If the taste is irritating, it means that the release of formaldehyde is excessive and needs to be tested. Return or rights protection, etc. The qualified panel furniture will also have a taste when it is just moved home. It is a normal phenomenon. After a month or two of ventilation, the taste will gradually disappear. Li Li, director of sales of Yifeng Furniture, said that the taste of the wood itself and the taste of the glue sealed on the sheet may be the “odor†felt by the consumer. The surface of the furniture can be scrubbed with a wet rag, some volatile substances soluble in water. It will disappear and lighten the taste.
The stability of imported plates is better. The tariffs on imported plates are not high, but the obvious difference is due to the production cost of imported plates. Li Li, director of sales of Yifeng Furniture, further explained that the cost of sheet metal used in Europe is higher than that of domestic boards. In addition, the obvious advantages of imported high-quality plates in Europe are its stability and color style. Now many domestic plate manufacturers are emulating the production and design of European plates, but the stability is always unsatisfactory. For example, Li Li said that many of the plate-type furniture made of domestically produced plates are prone to decolorization under the sun exposure, but the plates imported from Europe are almost impossible to solve due to the process. The poor stability of domestically produced plates is the biggest drawback. The plates produced in the same factory will have different quality due to different batches.
Through identification, most brands that require returns or rights protection have the confidence that consumers can't identify them, and the results are unqualified, we will take full responsibility. Consumers are mostly limited by the destructive testing of panel furniture. Give up testing. It is understood that consumers now want to know whether furniture meets environmental standards, only through indoor air quality testing and furniture destructive testing, and if the pre-indoor indoor air quality testing is not carried out before the furniture arrives at home, it can only choose Destructive testing. Professionals say that for furniture such as bookshelves, consumers can choose the smallest piece of paper for inspection, and the cost will be lower. But for "whole piece" furniture such as bed frames and desks, destructive testing really discourages consumers.
Tips don't be fooled by "E0" and "E1". Many domestic plates are introduced by the sales staff in the furniture store to meet the "E0" standard. In fact, China's environmental protection standard for plates is "E1". The signboard in front of a furniture brand store in the Oriental Homes Octagon Stores, which states that a famous domestic plate is a full E0 environmental standard. However, when asked, the salesperson will flash his words, claiming that “E0†is a European standard and the national standard is “E1â€. The trap for merchants to do this is to improve their environmental protection level from the point of view. They will say “can achieveâ€, “conformityâ€, “according toâ€, etc. In fact, the environmental hardness rating standard for domestic plates is “E1â€, so consumers If you really take "E0" and "E1" to discuss with the business, it is not reasonable.
“Import†may not be better. The general sales staff will introduce the “imported plates†to consumers in general, but they do not know that imports are different. The domestically produced furniture manufacturers choose the origin of imported plates in Europe, Southeast Asia, etc. In comparison, the quality of European-made plates is better. However, consumers still need to understand some simple common sense of imported plates, and understand the brand of some plates to facilitate their choice at the time of purchase.
The use of “100%†will become a conceptual problem of “100%†and “pure†traps. Previously, there have been disputes in solid wood furniture, and it also exists in panel furniture. The amount of use is easily overlooked because it is considered “reasonable†in the minds of consumers, so it is easy to become a trap. Li Li reminds consumers that they must question whether the merchants use 100% of the plates of a certain brand to protect their rights. It is understood that in order to save costs, some furniture manufacturers use some well-known brand plates on the surface to attract consumers. However, for example, the backboard and other parts use other plates to fish in troubled waters and infringe consumer rights.
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