According to Ms. Bi, on July 28th, in order to arrange a newly renovated house, she purchased a set of children's suite furniture with a price of 6,950 yuan in a large furniture city on Zhongshan West Road. On August 4th, the furniture dealer delivered the door to the door and installed it. After the installation, Ms. Bi always felt that there was a smell in the house, and the smell was unbearable for the whole family. After a few days of window ventilation, the situation still did not improve much. Ms. Bi later discovered that it was the smell of the furniture she had just bought back. Because she was not at ease, she invited the environmental monitoring agency to conduct a comprehensive test for her new home. The formaldehyde content in the indoor air was determined to be 0.53 mg per cubic meter, which is 5 times the limit value of 0.1 mg per cubic meter. This result made Ms. Bi very surprised. The children's furniture that was promoted as environmentally friendly and pollution-free by the merchants actually exceeded the standard of formaldehyde by more than 5 times. In order to protect her legitimate rights and interests, Ms. Bi made a complaint to the “12315†Consumer Appeal Reporting Center in Hohhot.
After receiving complaints, the Cultural Palace Street Industrial and Commercial Office actively contacted the furniture dealers. Yesterday morning, after the coordination of the reporter and the industrial and commercial law enforcement personnel, the furniture dealer agreed to refund the original price in full and compensated the consumer for 5,000 yuan in cash.
Law enforcement officers remind consumers that when purchasing furniture, do not trust the propaganda of the business, and must choose qualified products with the safety inspection of relevant state departments.
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