Solid wood furniture is unrealistically high in complaints

Recently, the China Consumers Association has summarized the statistics of consumer associations at various levels across the country. From the perspective of the number of complaints of various goods and services, the number of complaints from households in 2010 still follows the madness of 2009. The total number of complaints is 14,481 cases, ranking among the top 10 complaints in various industries. Among them are mainly complaints about quality and after-sales service issues, while the number of complaints against solid wood furniture remains high.
Standards are not the same business confuse the concept

During the promotion on New Year's Day this year, Mr. Wang ordered a set of solid wood furniture with a total price of 32,000 yuan in the mall, including sofas, coffee tables, tables and chairs, TV cabinets, wine cabinets, etc. The merchants claimed that "the furniture materials are all pure solid wood." However, it was only when he installed the furniture that he discovered that the solid wood furniture he bought was not pure solid wood, and in many places was MDF.

"I repeatedly asked the promoters at that time, she vowed that she was absolutely pure solid wood furniture, but after being delivered to her home, she found that the seller claimed that a large part of the pure solid wood home was made of artificial wood veneer. Such furniture is pure Solid wood furniture? "Consumer Mr. Wang said dissatisfiedly. "I originally bought furniture that was said to be solid wood at a high price in order to make the home less polluted. How can I think that only a few boards are solid wood! This is too hacky."

"A friend of mine has a lot of research on wood. He said that only four legs of my coffee table and dining table are made of solid wood, and the rest are spliced ​​with miscellaneous wood." Angrily, the consumer Ms. Wu found the theory of the merchant, but the merchant was plausible. To tell her, this kind of furniture technology is like this, as long as the solid wood consumption exceeds 70%, it is solid wood furniture.

An industry source revealed that at present, the market share of pure solid wood furniture is only about 30%, and most of the rest belong to solid wood splicing and board-wood combination. Many furniture manufacturers like to make articles on "solid wood". One is to cater to consumers' favor for solid wood furniture. In addition, the price of solid wood furniture is much higher than that of sheet furniture. "The fact that the promoters in the market say that the solid wood content reaches a few percent can be called solid wood furniture is completely misleading." When buying solid wood furniture, consumers must ask the merchant to show the product manual and ask the merchant to issue When invoicing, indicate whether it is all solid wood furniture, solid wood furniture or solid wood veneer furniture.

"Pure solid wood is just a blinding way for businesses. There are only three kinds of solid wood furniture, all solid wood, solid wood and solid wood veneer furniture." Zhu Changling, vice chairman of the China Furniture Association, explained that for these categories, businesses are reluctant to say that most of them only say "solid wood. "Furniture", even pure solid wood furniture, sounds like a word, but the difference is even greater.

The most important thing is that the solid wood furniture market has formed an unspoken rule: the logo is unclear, and the material is up to the promoters; the merchant will not even write the material on the document; no product instructions or invoices are provided; promise It is difficult to return the goods when they cannot be cashed. "These unspoken rules are actually to facilitate unscrupulous furniture manufacturers to use fakes." Said Zhang Dezhi, deputy director of the Consumer Guidance Department of the China Consumer Association.

Mahogany furniture market mixed fish beads

At the end of last year, CCTV's "Weekly Quality Report" broadcasted the "" white leather "material smearing mahogany furniture" program, exposing some of the mahogany furniture companies' counterfeiting phenomenon, which set off a shocking "white leather door" incident in the industry . The mahogany industry has always had deep waters, complex material categories, and high requirements for professional knowledge, which has made the mahogany market an impenetrable deep sea.

Right now, there are several quality problems and counterfeiting methods for mahogany furniture. One is material fraud: using wood with similar materials and cheap prices to impersonate redwood, such as red iron mangosteen as red rosewood; using low-cost mahogany to impose high-priced mahogany, such as African red sandalwood impersonating Indian lobular red sandalwood; local materials are redwood , But made consumers mistakenly believe that the entire furniture is made of mahogany. The second is the irregularity of the furniture structure: if the tenon-mortise structure is not in place, or it is not the tenon-mortise structure at all, it is pasted with iron nails or glue links. The third is the drying problem: even if the wood is real mahogany, but the drying is not in place, it will also seriously affect the product quality of the furniture, causing cracking, falling apart and other problems, affecting its use, collection and investment value. The fourth is to play text games on the contract to deceive consumers with insufficient knowledge of Redwood: if they use non-standard names to evade responsibility, "black rosewood" and "Huanghuali" are not scientific names; some companies add words before the wood name to confuse the audiovisual , Such as "Caohuali" and "Brazil Huali" are not mahogany. Consumers must take a closer look.

Experts reminded that it is more safe to buy mahogany products in a mahogany brand furniture store with good brand reputation and strong corporate strength. In some mahogany furniture specialty stores, you may see that the material of some furniture is marked as "Hainan Huanghuali", a precious mahogany wood. Industry insiders remind that most of the "Hainan Huanghuali" seen on the market is not true. goods. The common yellow flower pears on the market are basically produced in Vietnam.

Lacquered mahogany furniture is more prone to hide from greasiness, and consumers need to choose carefully. Because painting can cover white skin, cover iron nails and improper tenon-and-mortise structure, and cover drying in place, many professional-grade mahogany collectors are unable to determine whether the product is fraudulent, so ordinary consumers are best Or choose big brand products.

Because of natural, environmental protection and durability, solid wood furniture is more and more popular. However, the concept of solid wood furniture is flying everywhere, like "pure solid wood", "all solid wood", "imitation solid wood", "solid wood veneer", etc.
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