Group buying activities in various industries are relatively popular, and the home hardware industry has also stepped into the group buying army. According to relevant surveys, more than 80% of household hardware purchases have participated in or wanted to participate in group purchases.
However, while group buying brings convenience to people, it also brings about related problems of products, and related complaints are also increasing. Various problems such as sub-charged goods, extra charges, irregular bills, and difficulties in after-sales maintenance have gradually surfaced, becoming an indecent scar to the purchase of furniture and building materials.
Then, consumers should pay attention to the group purchases involved in this aspect: first, we should try to avoid online group buying activities that cannot see the real thing; secondly, we should choose a regular group buying website and a well-known furniture and building materials brand.
According to the survey, there are many “no-brand†products in the furniture and building materials industry. A large part of them do not have independent factories and stores. They often rely on some so-called professional group buying websites to start group buying activities. Therefore, when the consumer purchases the product, whether the product is purchased in the form of group purchase, the consumer has the right to ask the merchant to issue the invoice and the warranty card, among which, the material, origin and grade of the product must be indicated. Consumers should pay more attention to the inspection, retain invoices, documents to facilitate the return or rights protection.
Concerned about surprises
Tags: group buy hardware industry building materials industry measures analysis home building materials
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